We had to turn this claim over to a government agency to fight for us. We were not able to get our insurance company to do right by us; have paid them for 10 years for coverage & they refused to pay us for items damaged in our store. God t ogive us favor with the agency & that they will recover this money for us & cause the corrupt insurance company to pay us the full amount we have requested for the items that were damaged & the expenses we incurred.